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Certifications & Awards
Certified traditional fermented food products
- product/service maintenance to consumers
- Certifying Institution International Standard Organization (ISO)
- DetailsISO confirmed that the quality management and customer service system for Fromwell’s products meet international standards, and that the systems are maintained and managed continuously into future renewal periods.
- ISO14001: 2004 - Objective certification used in order to evaluate the environmental management system employed for the company's activities
- Certifying InstitutionInternational Standard Organization (ISO)
- DetailsISO14001 is an objective certification that evaluates the environmental management systems employed for the business activities of a company. ISO assessed whether Fromwell complied with applicable environmental laws and regulations, and whether it had a comprehensive environmental management system featuring an environmental policy, action plan, implementation and operation plan, inspection and corrective measures, management review, and continuous improvement plans. ISO concluded that Fromwell satisfied all requirements and issued the ISO14001 certification.
- ISO22000: 2005 - An international specifications certificate used in order to evaluate and prove a company’s compliance with food safety requirements
- Certifying Institution International Standard Organization (ISO)
- DetailsISO22000 enables ISO to assess and prove the suitability of a Company’s food safety-related features, and demonstrate its management of food safety risk factors. This certification ensures food safety from the farm and all the way to the table based on the following commonly accepted key components: - Two-way communication / System management / Lead programs / HACCP principles
- HALAL CERTIFICATE
- Certifying Institution ISSUANCE of Halal Certificate
- DetailsHalal is an overarching term for products that are permitted for consumption and use by Muslims under Islamic Law. Vegetables, grains, seafood (fish), chicken, and beef are considered Halal. The Halal Certificate certifies that Fromwell products are safe for Muslim consumers to eat.
- Kw Master of Fermentation
- Certifying Institution World Food Culture Center (WFCC)
- DetailsJointly governed by the World Food Culture Center (Chairperson Yang Hyang-ja) and the Korea Food Coordinator Association (Chairperson Jin Hang-ho), the Kw Master certificate is a certification system for a variety of fields related to fermented food aimed at promoting and commercializing local food on the global market. In order to be acquire the certificate, a candidate must have at least 20 years of research experience in fermented food, have experience winning awards at various culinary contests, and a current expert serving at a traditional food culture center or food research center.
- Certified as a venture capital corporation
- Certifying Institution Technical Evaluation Guarantee
- DetailsFromwell researched and developed new processed products based on fermentation techniques in 2017. It was acknowledged for its growth potential thanks to improved performance stemming from its new products, and received a venture capital corporation certification from the Korea Technology Finance Corporation based on technical evaluation results.
- FDA
- Certifying Institution The FDA is an independent administrative body that reports to the US Department of Health and Human Services. It is in charge of approving food and medicine in the US.
- Facility Registration Number14921418370
- DetailsA certification process to manage the efficacies and safety of food products exported to the US market.
- CLEAN Business Certificate (No. 83368)
- DetailsA certificate designed to help people work in safer, cleaner environments, and to help businesses provide better quality products and services. Selecting organization: Korea Occupational Safety and Health Agency / Details: The certificate proves that a particular place of business has a safe working environment in terms of occupational safety and health (governed by the Ministry of Employment and Labor).
- ""Patent"” Registration Certificate (Stir Fried Gochujang with Korean Beef)
- Certifying InstitutionKorean Intellectual Property Office
- Registration No.Patent-2018-0155828
- DetailsProduction method for stir fried Gochujang containing Korean beef, and the stir fried Gochujang with Korean beef product produced using the production method.
- ""Patent"” Registration Certificate (Gourmet Fig Jam)
- Certifying Institution Korean Intellectual Property Office
- Registration No.Patent-2018-0166041
- DetailsProduction method for fig jam containing cinnamon, and the fig jam product produced using the production method.
“Fromwell” (hereinafter referred to as the “Company”) values the personal information of its customers. It complies with provisions stipulated in the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
Pursuant to its Privacy Policy, the Company shall notify customers on why it collects personal information, how it uses personal information, and what measures it takes to protect personal information.
Collected Personal Information Items
The Company collects the following personal information for online chat (consultation), etc. services.
ο Collected Items: Name, phone number, e-mail
ο Personal Information Collection Method: Official website (online chat), written template
Purpose of Collecting and Utilizing Personal Information Fromwell collects personal information to send product information and to provide more accurate answers to your online inquiries.
Retention and Utilization Period for Personal Information The Company shall destroy personal information immediately when it attains the purpose of collecting and utilizing the corresponding information.
Disposal Procedure and Method for Personal Information. In principle, the Company shall destroy personal information immediately when it attains the purpose of collecting and utilizing the corresponding information. Disposal procedure and method shall be as follows:
ο Disposal Procedure
Information provided for online chats (consultation), etc., shall be transferred to a separate DB once the purpose of collecting the corresponding information has been attained (paper documents shall be stored in a separate filing cabinet). Then, in compliance with information protection provisions in internal policies and other relevant legislations, the information is stored for a specific period (refer to retention and utilization period), and then permanently deleted.
Unless otherwise stipulated by law, information transferred to a separate DB shall not be used for purposes other than the intended purpose prescribed for the information.
ο Disposal Method
- Personal information stored in electronic files shall be deleted using technical methods that render the data unrecoverable.
Provision of Personal Information
In principle, the Company shall not provide a user’s personal information to an external party. However, exceptions may be made for the following cases:
- The user previously gave his/her consent to the provision of information
- Required by law, or requested by an investigating organization for investigative purposes in compliance with relevant legislations.
Outsourcing of Collected Personal Information The Company shall not outsource a customer’s information to an external company without the consent of the customer. If the need to outsource information arises moving forward, the Company shall notify customers of the outsourcing company and details of outsourced tasks, and acquire approval in advance.
Customer Complaints Services regarding Personal Information The Company nominates the following department and person in charge of the management of personal information in order to protect the personal information of its customers, and to facilitate the handling of customer complaints regarding personal information.
Customer Service Department :OOO
Phone No. : OO-OOOO-OOOO
E-mail : OOOOO@OOOO
Name of Personal Information Manager : OOO
Phone No. : OO-OOOO-OOOO
E-mail : OOOOO@OOOO
You can report all complaints pertaining to the protection of personal information that may arise during the course of using our Company’s services to the department or person in charge of the management of personal information. The Company will get back to you with a sufficient answer to your report as quickly as possible.
If you would like to report or request counseling for other violations of personal information, please contact the following organizations:
1.Personal Information Dispute Mediation Committee (www.1336.or.kr/1336)
2.ePrivacy i-Safe Mark Committee (www.eprivacy.or.kr/02-580-0533~4)
3.Cyber Crimes Investigation Center, Supreme Prosecutors’ Office (http://icic.sppo.go.kr/02-3480-3600)
4.Cyber Terrorism Response Center, National Police Agency (www.ctrc.go.kr/02-392-0330)